Please click the "Join" button from the top panel of the home page which will redirect you to a form to be filled to create an account. You can also click this link to see our video demo on how to sign up with Factrade.
 

The supply chain clarifies the way you operate. If you are doing local procurement in the country of origin and shipping the same you are an exporter, if you are located in a third country you are an international trader, if you are importing cargo at the destination you are an importer.

Through our profile verification process, we are strictly verifying profiles before they can fully use our platform services. Also, the review rating will give you a fair idea of the company's work.

If you are not able to send a quotation to an RFQ lead, this means you are not permitted to bid for that RFQ as the requested supply chain from the buyers is not matching with your supply chain.

This Function helps you to automatically re-post your RFQ.

Currently, Factrade does not have such functionality.

Buyer can either choose the Direct Buy option if the offer is satisfying or send a counter offer which will be the final price. Please note that the counter offer can only be sent once.

Factrade is developing more options to let you trade other agricultural commodities. Currently, you can trade other agricultural products under other products categories. While posting an RFQ in "choose your product" section click "Other Country", "Custom Products", and "Other Products". Please take note that the submitted RFQ will go through a mandatory and stringent screening process by our team before getting posted on our platform.

A member can be suspended when they breach our Service Agreement Contract.

After the completion of each successful contract, buyers and suppliers can review each other. This will provide extensive track records of the trade history among buyers and suppliers to make their market value stronger thus leading to a more transparent market.

All reviews posted by either party will be shown on the platform after being approved by the admin to give realistic overall ratings.

The review button is enabled only on completion of any contract.

After posting the review, the admin verifies the same before it is published to the platform.

Currently, Factrade does not have such functionality

Currently, Factrade does not have any such privilege.

Currently, we are working on this and will be active soon.

Please visit your profile page and at the upper right corner of the panel, you can see the edit button. You can also click this link to see our video demo on how to fill up your profile.

If a user gets an error message, please contact Factrade directly.

In order to contact Factrade, click Contact Us.

By sending a message, one of our team members will provide support in your concern.

There are a few reasons you are not able to log into your account.
 
1. Your username and/or password is incorrect. Reset your password.
2. You do not have an account. Register an account.
3. Your browser is caching old copies of the web pages. To solve this, after you have logged in using your username and password, press 'F5' or click the 'Refresh' button on your browser a few times.
4. Your browser is not accepting cookies. Enable your browser to accept cookies.

If a bug gets encountered, please contact Factrade, click Contact Us or send us an email at support@factrade.com.

By sending a message, one of our team members will provide support in your concern.

Factrade platform usage is absolutely free for buyers and suppliers. However, after a successful transaction Factrade Charges USD $1 per MTS to the supplier.